Effective September 17, 2026

Subscription Terms

These terms govern subscriptions to the Resolved business software service operated by Resolved Technology and Property Solutions LLC (“Resolved,” “we,” or “us”). By starting a subscription, you confirm that you are authorized to act for the subscribing business and agree to these terms.

Plans and billing

Resolved offers monthly and annual plans at the prices shown at checkout. Apple processes subscriptions purchased in the iOS app. Stripe processes web subscriptions. Subscriptions renew automatically for the same billing period unless canceled before the renewal date. The price accepted at checkout remains locked while that subscription remains continuously active. Changing plans or restarting after cancellation uses the price offered at that time. Taxes may be added where required.

Cancellation

For Apple subscriptions, manage or cancel renewal in Apple Settings or Apple subscription management. For web subscriptions, use the Stripe customer billing portal. Cancellation stops future renewals and normally takes effect at the end of the current paid billing period. Deleting the app or stopping use does not cancel a subscription. Cancellation or expiration does not automatically delete your account, invoices or other workspace records.

Referral credits

Each subscriber organization may share its unique referral link. A $10 account credit is earned after the referred business pays its first Resolved subscription invoice. One credit is available per new subscriber organization. Self-referrals, duplicate organizations, fraudulent activity, and canceled or refunded qualifying payments do not qualify. Credits are non-transferable, have no cash value, and are applied automatically to a future Stripe invoice while the referring subscription remains active.

Accounts and acceptable use

You are responsible for accurate account information, authorized users, and activity in your workspace. Do not use Resolved for unlawful activity, unauthorized access, abusive messaging, malware, or infringement. We may restrict access when reasonably necessary to protect customers, the service, or comply with law.

Service and data

We work to keep Resolved available and secure, but uninterrupted operation is not guaranteed. You retain ownership of business data you enter. You authorize us and necessary service providers to process that data to operate, secure, support, and improve the service.

Account deletion and export

Delete Account is separate from subscription cancellation. Download supported workspace records and any uploaded media you need before requesting permanent deletion. The account export does not include uploaded media files. Deletion removes the account and associated data, except specific records legally required to be retained, as described in our Privacy Policy. Deleting a Resolved account does not cancel Apple subscription billing; cancel Apple renewal separately.

Payment failures

If a renewal payment fails, the billing provider may retry the payment and Resolved may limit paid features until the account is current. Update payment details through Apple for Apple purchases or through the Stripe billing portal for web purchases.

Changes and support

We may update features or these terms. Material changes will be communicated through the service or by email when practical. Questions may be sent to resolved@kcrllc.biz.